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TERMS & PRIVACY

TERMS OF USE & PRIVACY

Please read through this information carefully so that you understand it.

PRODUCT DESCRIPTION
We have taken all reasonable care to ensure that all details, descriptions and prices of products, colours of leather, size and measurements are as accurate as possible and are correct as of time of publishing. Prices do change and are subject to change without notice and all goods are subject to availability – we will always do our best to provide the goods of your choice. 

RIGHT TO DECLINE

When you place an order on our website, we shall acknowledge your order via email. We reserve the right to refuse an order particularly if we believe the order may be fraudulent. We will inform you by email if we decline an order.

CHANGING YOUR MIND

Goods must be returned within 14 days of receipt for an exchange or refund. This is in accordance with the Distance Selling Regulations. Refunds will only be made via the original payment method. Your statutory rights are not affected. Refer to our returns policy.

PRIVACY

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting your consent and using it for the specific purpose for which it was obtained. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may at any time withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, by contacting us at hello@sarahharan.com 

DISCLOSURE
We will disclose your personal information if we are required by law to do so.

OUR PLATFORM AND PAYMENT PROCESSING

Our online store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. If you chose to pay using Paypal then Paypal will store your information in order to complete the payment transaction. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

THIRD-PARTY
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. These third party providers include Shopify, Paypal, Facebook, Instagram and Google Analytics.

NEWSLETTERS
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. All subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

GOOGLE ANALYTICS
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. All information is held on the Shopify Platform and if you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES
Like many websites, we may use browser "cookies". cookies are a website's way of remembering who you are. a cookie is a small text file that is stored on your computer's hard drive or stored temporarily in your computer's memory. there are two kinds of cookies: those that are "session" oriented and those that are "persistent". session cookies delete from your computer when you close your browser. persistent cookies retain information for later use tomorrow, next week, next month, or whenever they are set to expire. we use cookies to help us to identify account holders and to optimize their experience on our site. also, we will use cookies to monitor and maintain information about your use of this site.

CONSENT
By using this site, you represent that you are at least the age of majority in your state/county or place of residence, or that you are the age of majority in your state/county or place of residence and you have given us your consent to allow any of your minor dependents to use this site

CHANGES
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we amend this privacy policy, we will revise the "last updated" date located at the top of this privacy policy. For changes to this privacy policy that we consider to be material, we will place a notice on our website.

QUESTIONS

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@sarahharan.com